Re: Rapido GLA Hoppers

Brian Carlson

And I’ve emailed Rapido and gotten answered within 10 minutes, none of which helps Dave get his GLas. 

I have my GLa’s but I ordered thru my dealer not Rapido. 

Brian J. Carlson 

On Mar 1, 2022, at 2:34 PM, Tim O'Connor <timboconnor@...> wrote:

I emailed Scaletrains with an issue and got an answer and solution in about 12 hours.
Just sayin' ... Good service is never a 'web site technical problem'.

Tim O'Connor

On 3/1/2022 2:15 PM, Dave Parker via wrote:

Sunshine was a 20th century business and is hardly a relevant point of comparison.  There are obviously much better examples that are in business today; I don't need to name them.

And my frustration is not with the delay in receiving the order, it's with the communication.  You don't need an IT specialist for that (although there was one in the office last Tuesday -- I heard his voice).

Dave Parker
Swall Meadows, CA

Tim O'Connor
Sterling, Massachusetts

Brian J. Carlson, P.E.
Cheektowaga NY

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