On Mar 1, 2022, at 2:34 PM, Tim O'Connor <timboconnor@...> wrote:



I emailed Scaletrains with an issue and got an answer and solution in about 12 hours.
Just sayin' ... Good service is never a 'web site technical problem'.

Tim O'Connor


On 3/1/2022 2:15 PM, Dave Parker via groups.io wrote:

Bruce:

Sunshine was a 20th century business and is hardly a relevant point of comparison.  There are obviously much better examples that are in business today; I don't need to name them.

And my frustration is not with the delay in receiving the order, it's with the communication.  You don't need an IT specialist for that (although there was one in the office last Tuesday -- I heard his voice).

--
Dave Parker
Swall Meadows, CA

--
Tim O'Connor
Sterling, Massachusetts